Course overview
Knowledge of Health & Safety at Work Act, Manual Handling regulations, abrasive wheel regulations, legislation relevant to the role of Service Engineer, company staff handbook, chain of command, workplace procedures, recording information, maintaining accurate customer service records, communicating with customers and colleagues, workshop practices, identification and application of tools and equipment, methods of thermally and chemically joining metals and components, operating principles of machinery, plant and equipment, underpinning service, maintenance and repair principles and practices, accessing and interpreting technical data, handing over machinery, plant and equipment, emergency First Aid.